Classes and FREE Workshops
Classes and FREE Workshops at Lancaster Yarn Shop must meet a minimum enrollment to be held as scheduled. Classes and Free Workshops that are under-enrolled will be cancelled or re-scheduled.
For all Workshops, One-Day Retreats and Classes, payment of full tuition is due at time of registration. Tuition is non-refundable unless the class is cancelled by LYS due to low enrollment or if there is a waiting list and your spot can be filled. Any refund provided will be subject to a 15% administrative fee.
In addition to tuition costs, there may be specific fees associated with each class for materials or patterns.
As always, all yarn, pattern and tool sales are final.
Phone Sales
We are happy to take orders over the phone for merchandise in the shop. The expectation is that payment will be made for in stock merchandise at the time of your call unless other arrangements are made. Orders to ship will be shipped via US Priority Mail, usually within 24 hours.
As always, All Sales are Final.
Special Orders
We are happy to take special orders for merchandise we might not normally stock, for example a particular color or weight or quantity of yarn or a special tool or needle. We will place the order and notify you when your yarn or tools arrive. We ask that you pay for and pick up your special order or make other payment arrangements within 3 business days.
Particularly large or unusual orders may require payment or a deposit at the time of the order. Please note that all special orders are made with the understanding that you will purchase the merchandise.
As always, All Sales are Final.
Orders for Pick-up
Customers choosing the ‘pick-up’ option for online sales and to register for Workshops must pick up their order within 30 days unless other arrangements are made. Orders not picked up from Lancaster Yarn Shop within this time-frame are considered ‘abandoned’ in accordance with Pennsylvania State law after 30 days.
As always, All sales are Final.